Return Policy

We make exceptional products and fully stand behind their quality. You can return your item within 30 days of delivery and receive a full refund in the original payment form. 

When will I receive my refund?

Once your return is delivered to our warehouse, please allow 5-10 business days for it to be processed and refunded. At this time, we are offering UPS return labels exclusively for all returns.  We apologize for any inconvenience this may cause.

How do I make an exchange?

To exchange part or all of your order, start a return for the item(s) within 30 days of delivery and place a new order for the item(s) of your preference. A refund for your return will be processed 5-10 business days once it is received at our warehouse. To initiate a return, contact our Customer Experience Team.

Do you charge for return shipping?

Absolutely not! We make things easy for you by offering free returns within the U.S. Please review our Returns Policy for further details.

How do I return an item I purchased?

To return any item(s) from your order, please follow these easy steps below:

Enter your email address and order number, and click "Start Return." Follow the onscreen instructions and select the order that contains the item(s) you wish to return.

Download and print the UPS shipping label.

Repack your items and packing list in original packaging as best as possible.

Drop off at the nearest UPS drop box.

Click here to start your return.

Is there a restocking fee for returns?

No, we do not charge a restocking fee for any returns received within 30 days.

Who do I contact if I have questions about a return?

For answers to any questions, please call the RAWLOVE ORGANIX Customer Experience team at (888) 717-6747 or email help@rawloveorganix.com between 9AM and 5PM, Monday through Friday. We’ll be happy to help and will reach out within 2 business days of receiving your request.